Customer Service / Shipping and Delivery Policies
VANkulture and the VK Store is a division of SOCATOC Industries LLC.
Customer satisfaction is very important to us.
Please let us know if you have any questions regarding an order or a product you have purchased.
CONTACT US AT
SHIPPING AND DELIVERY POLICY
Most products ship between 1 - 7 business days. Please give ample time for product to be made and shipped. Each order will get tracking once it ships and will be provided to the customer by email.
Some Special Order items, specifically the van parts, may take around 90-120 days as they may ship originally from overseas. Once it arrives at our warehouse here in US, it will then ship to us first for Quality Control before it ships to you, the consumer. Because some items are Special Order, there are NO Returns or Exchanges unless defective from shipping or manufacturer's defect.